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Modern commercial building facade with glass windows - Professional facility management UAE
Preventive Facility Intelligence

Your Buildings.
Always On.
Always Ahead.

  • Stop reacting. Start predicting.
  • Cut costs before they cut into you.
  • Every asset. Every floor. Always visible.
  • Built for buildings that can't afford downtime.
30%
Faster Resolution
24/7
Monitoring
Early
Risk Detection
100%
Asset Visibility
What We Offer

Comprehensive Facility Management Services

From soft services to hard maintenance, we deliver end-to-end solutions for residential and commercial properties.

Operations

Soft Services

Professional cleaning, housekeeping, landscaping, and pest control services.

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Operations

Security & Safety

24/7 security, parking management, CCTV surveillance, and access control.

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Management

FM Consulting

Expert consulting to optimize operations and reduce costs.

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Maintenance

Hard Services

Technical maintenance for HVAC, electrical, plumbing, and general repairs.

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Management

Property Management

Complete property management for residential and commercial buildings.

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Technology

AI & Sofia Intelligence

Meet Sofia — OPM's AI preventive intelligence agent, embedded into your building's ecosystem around the clock.

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About OPM

A New Standard in Facility Intelligence

AI-powered, preventive-first facility management — keeping buildings at peak performance, every day.

"Buildings shouldn't wait to fail — they should be prevented from ever doing so."

Innovation First

AI-powered solutions for modern buildings

Transparency

Clear communication and honest pricing

Resident Focus

Happy tenants, happy owners

Tech-Forward

Digital solutions for efficiency

Agile Team

Fast response, flexible approach

Real-time energy consumption dashboard and facility management analytics
OPM.FM

Our Management Approach

  • Proactive maintenance planning
  • Data-driven decision making
  • Continuous improvement mindset
  • Collaborative stakeholder engagement
  • Sustainable operations focus
Featured Projects

Our Work

Delivering excellence across residential, commercial, and infrastructure projects

Al Telal 25
residential

Al Telal 25

Dubai

Full common areas management, modern lobby redesign, cleaning services, landscaping, and 24/7 resident support.

Avenue Mall, Nad Al Sheba
commercial

Avenue Mall, Nad Al Sheba

Nad Al Sheba, Dubai

Complete soft services including daily cleaning, waste management, pest control, landscaping, and customer support for high-traffic retail.

NHS House
commercial

NHS House

Dubai

Commercial facility management for UAE's largest nail bar, providing cleaning, maintenance, waste management, and premium customer environment support.

Smart Building Management 2.0

Meet Sofia

OPM's AI Preventive Intelligence Agent

Sofia is not a helpdesk. She is not a dashboard. She is OPM's permanently embedded AI intelligence — connected to every asset, watching every signal, acting before problems exist. We don't fix things after they break. Sofia ensures they don't break in the first place.

24/7

Always On, Never Off

0 days

Sick Leave. Ever.

~Instant

Anomaly Response

100%

Asset Visibility

Sofia · Live
ALL SYSTEMS NORMAL
Floor 12
HVACElec
Floor 8
MEPSec
Floor 4
HVACBMS
Ground
ElecFire

100%

Uptime

0

Alerts

24/7

Active

What makes Sofia different

Permanently embedded.

Sofia lives inside your building — not in a report you receive once a month.

Zero downtime. Zero sick days.

No human limitation. No shift gaps. Continuous presence, always.

Anomalies caught in real time.

Before your team knows there's a problem, Sofia has already acted.

Prevention, not response.

The industry reacts. We don't. Sofia intervenes before failure exists.

Every asset. Every moment.

HVAC, MEP, electrical, plumbing, elevators — all visible, all the time.

Intelligence that scales.

From one building to a global portfolio — Sofia scales without compromise.

Connected to Every Asset

Sofia is wired into every mechanical, electrical, plumbing, HVAC, elevator, and security system across your entire portfolio — simultaneously, all the time.

Predictive, Not Reactive

Sofia does not wait for things to break. She reads patterns, detects deviations, and flags risks before they become failures — eliminating reactive maintenance at its root.

Instant Anomaly Response

The moment an anomaly is detected, Sofia triggers automated workflows. No delay, no escalation chain — just immediate, structured action across the right team.

Always On. Always Focused.

Sofia doesn't get tired. She doesn't get sick. She has no emotional bad days, no blind spots, and no distractions. She is 100% present, 100% of the time — watching everything.

Clarity Through Intelligence

Sofia generates structured KPI reports, live performance dashboards, and audit-ready data — giving decision-makers the visibility to lead with confidence.

Human-Validated Intelligence

Every Sofia alert is reviewed and validated by OPM's FM analysts — the perfect union of AI speed and human expertise. Nothing slips through.

OPM Intelligence

"The best maintenance is the kind you never need."

Sofia is connected across HVAC, MEP, electrical, plumbing, elevators, BMS, and security — giving every building a permanent, intelligent, preventive layer that never sleeps.

Smart Building Management 2.0

Choose Your Intelligence Level

Three precision-engineered service packs — each designed to match your building's complexity, ambition, and operational maturity. Every building is its own world; every pack is built to scale with it.

Start Smart

Essential

The smart entry point. AI-powered maintenance management, automated dispatching, and basic reporting — giving your team the foundation to stop reacting and start operating proactively.

Technical SupportAvailable
Platform deployment & configuration
Admin & dispatch automation
AI maintenance activation
AI maintenance — tickets & workflows
Hosting & infrastructure
Operational supervision (OPM team)
AI-generated reportingBasic
AI preventive — anomaly detection
AI-generated KPIs
Analyst validation & review
Performance monitoring (Live Data)

Best suited for

Small buildings, pilot phase, and budget-conscious clients beginning FM digitisation.

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★ Most Popular

Scale & Optimise

Recommended

The intelligence leap. Everything in Essential — plus Sofia's full anomaly detection engine, live KPI dashboards, analyst validation, and real-time performance monitoring. This is where preventive FM truly begins.

Technical SupportAvailable
Platform deployment & configuration
Admin & dispatch automation
AI maintenance activation
AI maintenance — tickets & workflows
Hosting & infrastructure
Operational supervision (OPM team)
AI-generated reportingStructured
AI preventive — anomaly detection
AI-generated KPIs
Analyst validation & review
Performance monitoring (Live Data)

Best suited for

Mid-size buildings, operators moving beyond reactive maintenance, KPI-driven portfolios.

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Full Intelligence

Advanced

The gold standard. Full ecosystem intelligence with audited reporting, advanced KPI frameworks, deep asset integration, and dedicated OPM analyst oversight — built for premium portfolios that demand absolute operational excellence.

Technical SupportAvailable
Platform deployment & configuration
Admin & dispatch automation
AI maintenance activation
AI maintenance — tickets & workflows
Hosting & infrastructure
Operational supervision (OPM team)
AI-generated reportingAudited
AI preventive — anomaly detection
AI-generated KPIs✓ + Audit
Analyst validation & review
Performance monitoring (Live Data)

Best suited for

Complex assets, premium portfolios, expert-led performance governance.

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BIM, IoT sensor integration, building automation (BMS), and CAD floor mapping available as optional add-on modules.

Real-time energy consumption dashboard and analytics
Market Opportunity

A Global Industry. A Regional Growth Leader.

Part of a USD 1.5 trillion global industry, with Saudi Arabia as one of the fastest-growing FM markets worldwide

$1.3-1.5T
Global FM Market
Annual market size (2024-2025)
6-8%
Global Growth
CAGR through 2030
ISO 41001:2018
Standards Alignment
International FM standards
$1.8-2.1T
2030 Projection
Estimated global market size

Urbanization & outsourcing driving global FM growth

Smart buildings & ESG compliance accelerating adoption

Saudi Vision 2030 mega-projects fueling regional demand

OPM FM aligned with ESG & sustainability standards

Governance

Governance & Compliance

Full control. Full accountability. Built into every layer of your operations.

Audit Trail
RBAC
Compliance
HSE
Contractor Governance
Insurance Monitoring
License Monitoring
Security & Resilience

Cybersecurity & Data Governance

Connected buildings — HVAC, access control, IoT, BMS — make cybersecurity a critical layer of modern facility management.

Why It Matters

Ransomware can disable HVAC, elevators, or safety systems
Compromised access control creates physical security risks
Unsecured IoT devices become network entry points
Regulatory compliance increasingly requires cyber standards

Key Cyber Risks in Facilities

Ransomware Attacks

Can disable critical building systems

Unauthorized Access

Through compromised badge or door systems

IoT Exploitation

Insecure sensors become entry points

Third-Party Breaches

Through vendor remote maintenance access

Industry Standards & Best Practices

Working towards NIST Cybersecurity Framework implementation
Aligning with ISO/IEC 27001 information security standards
Following ISA/IEC 62443 guidelines for building control systems
Network segmentation between IT and OT systems
Continuous monitoring and incident response

Enterprise-grade protection. Regional compliance. Your data, your rules.

MFA

Multi-Factor Authentication enforced across all user access points — no exceptions.

Encryption

End-to-end encryption for data in transit and at rest, meeting enterprise-grade security standards.

Data Ownership

Your data belongs to you. Full export rights, zero vendor lock-in, and clear data lifecycle policies.

Data Residency

Choose where your data lives — UAE, KSA, or GCC — to meet local data sovereignty requirements.

Our Commitment

Cybersecurity is infrastructure, not optional. We implement industry standards as we scale — NIST, ISO 27001, ISA 62443 — and build security into our foundation from day one.

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Partner With Us

Connect with our facility management experts to discuss customized solutions for your property portfolio.

Contact Information

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